Privacy Policy

1. Introduction

Welcome to Electrocom ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, ERP console, and mobile application (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Website Information

When you use our website (https://electrocomsolutions.in), we may collect the following information:

• Account Information: When you create an account, we collect your email address, full name, and password.
• Contact Forms: When you use our contact form, get quote form, or book consultation form, we collect your name, email address, phone number, and any message or inquiry details you provide.
• Email Verification: We verify your email address through email verification links sent to your registered email.

2.2 ERP Console Information

The ERP Console is exclusively accessible to the business owner/administrator. We collect and manage the following information:

• Employee Data: Employee names, contact information, employment details, and other personnel records.
• Attendance Records: Employee attendance data, including punch-in and punch-out times, locations, and selfie verification images.
• Payroll Information: Salary details, payment records, and financial information related to employee compensation.
• Business Operations Data: Client information, project details, contracts, invoices, and other business-related data.

2.3 Mobile Application Information

When employees use our mobile application, we collect the following information:

• Login Credentials: Employee login credentials (email and password) provided by the business owner.
• Attendance Data:
  • Punch In: Selfie image, GPS location, and timestamp
  • Punch Out: GPS location and timestamp
• Personal Data Updates: Any changes employees make to their personal information through the mobile app.
• Device Information: Device type, operating system, and app version for technical support and app functionality.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Website Services

• To create and manage your user account
• To respond to your inquiries, quote requests, and consultation bookings
• To send you important updates and communications
• To verify your email address and ensure account security

3.2 ERP Console Services

• To manage employee records and personnel information
• To track and manage employee attendance
• To process payroll and manage financial records
• To manage client relationships and business operations
• To generate reports and analytics for business management

3.3 Mobile Application Services

• To authenticate employees and provide secure access to the app
• To record and track employee attendance with location and time verification
• To verify employee identity through selfie capture during punch-in
• To allow employees to update their personal information
• To send push notifications for important updates and alerts
• To process termination requests from employees

4. Data Storage and Security

All data collected through our Services is stored on secure servers hosted by Hetzner. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• Encrypted data transmission using SSL/TLS protocols
• Secure password storage using industry-standard hashing algorithms
• Restricted access to personal data limited to authorized personnel only
• Regular security assessments and updates
• Secure server infrastructure with Hetzner

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Third-Party Services

5.1 Firebase

We use Google Firebase for push notifications in our mobile application. Firebase may collect certain device information and usage data to deliver push notifications. Firebase's privacy practices are governed by Google's Privacy Policy, which can be found at: https://policies.google.com/privacy

5.2 Hetzner

Our data is hosted on Hetzner servers. Hetzner acts as a data processor and is bound by data protection agreements. Hetzner's privacy policy can be found at: https://www.hetzner.com/legal/privacy-policy

We do not sell, trade, or rent your personal information to third parties. We only share information with third-party service providers who assist us in operating our Services, and only to the extent necessary to provide those services.

6. Data Access and Control

6.1 Website Users

Website users can:

• Update their account information through their account settings
• Request deletion of their account by contacting us

6.2 ERP Console (Business Owner/Administrator)

The business owner/administrator has full access to all data stored in the ERP console and can manage, modify, or delete any information as needed for business operations.

6.3 Mobile App Users (Employees)

Employees using the mobile application can:

• Update their personal information directly through the mobile app
• Request account termination by submitting a termination request through the app, which will be processed by the business owner

7. Location Data

Our mobile application collects location data (GPS coordinates) when employees punch in and punch out for attendance tracking purposes. This location data is used solely for:

• Verifying employee attendance at the workplace
• Recording accurate punch-in and punch-out locations
• Preventing attendance fraud

Location data is stored securely on our servers and is only accessible to the business owner/administrator. You can control location permissions through your device settings, but disabling location services may affect the functionality of attendance tracking features.

8. Image Data (Selfies)

When employees punch in through the mobile application, we capture a selfie image for identity verification purposes. These images are:

• Used solely for verifying employee identity during attendance
• Stored securely on our servers
• Accessible only to the business owner/administrator
• Not shared with third parties except as required by law

You can request deletion of your selfie images by contacting the business owner or through the mobile app's support features.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your login status and preferences
• Analyze website traffic and usage patterns
• Improve website functionality and user experience

You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Information: Retained for the duration of your account and for a reasonable period after account closure for legal and business purposes.
• Attendance Records: Retained for payroll and compliance purposes as required by applicable employment laws.
• Business Records: Retained in accordance with legal and regulatory requirements for business record-keeping.

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

11. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

12. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. By using our Services, you consent to the transfer of your information to our servers, which are located in data centers operated by Hetzner. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and business requirements)
• Objection: Object to certain processing of your personal information
• Data Portability: Request a copy of your personal information in a portable format

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our website with a new "Last Updated" date
• Sending an email notification to registered users (for significant changes)
• Displaying a notice in our mobile application (for significant changes)

Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Compliance with Laws

We comply with applicable data protection laws and regulations, including but not limited to:

• General Data Protection Regulation (GDPR) for users in the European Union
• Applicable local data protection laws in your jurisdiction
• Employment and labor laws regarding employee data

16. Contact Us